Terms and Conditions

This page sets out the terms and conditions that govern your use of the FoggyStar platform. It explains the rules that apply to accounts, deposits and withdrawals, promotions and responsible use. By registering and using our services you agree to these terms as between you and us, so please read them carefully.

Account responsibilities

You are responsible for keeping your account details accurate and secure. Provide truthful personal information during registration and update it if anything changes. Protect your login credentials and notify us immediately if you suspect unauthorised access. We allow one account per person, household and payment method unless otherwise agreed in writing.

We may require identity and address verification before certain actions, including withdrawals or high-value transactions. Verification can include government ID, proof of address and proof of source of funds. Verification checks may delay processing until documents are reviewed.

Eligibility requirements

To use our site you must be of legal gambling age in your province or territory and meet any other local eligibility rules. Residents of jurisdictions where online gambling is prohibited are not permitted to open or maintain accounts. If you attempt to register from a restricted location we may suspend or close your account and return any remaining balance subject to verification checks.

Acceptable platform use

Use of the platform must be lawful and honest. Prohibited activity includes fraud, collusion, bonus abuse, chargeback attempts and using methods to conceal your true location such as unauthorised VPNs. Abusive, harassing or disruptive behaviour toward staff or other players is not allowed. We reserve the right to suspend, limit or close accounts where we reasonably suspect rule breaches or misconduct.

General bonus and promotion rules

Promotions are subject to specific terms that sit alongside these general rules. You must opt in where required and follow any activation steps in the promotion terms. Promotions may include wagering requirements, game weightings, maximum bet limits while wagering, and expiry dates. We may withhold or reclaim bonus funds and related winnings where we suspect abuse or where KYC checks are incomplete.

Deposits and withdrawals

We accept a range of payment methods; the cashier lists supported options, minimums, maximums and processing times. Deposits are usually processed quickly after network confirmations, but external provider fees may apply. Withdrawals are subject to verification checks and any applicable withdrawal limits. We may require additional documentation before releasing funds and may delay payouts while investigations or KYC reviews are underway.

Dispute resolution

If you have a complaint contact our support team at [email protected] so we can investigate. We aim to address issues promptly and will provide a response or requested next steps. If we cannot resolve your concern through our support channels you may choose to seek independent advice or mediation in your jurisdiction.

Updates to terms and conditions

We may update these terms from time to time. Material changes will be posted on the site and, where appropriate, communicated to registered players. Continued use of the platform after updates indicates your acceptance of the revised terms. If you do not accept a change, you should stop using our services and contact [email protected] for account closure procedures.