Privacy and Data Policy
This Privacy Policy explains how FoggyStar collects, uses and protects personal information when you create an account, play games or use our site from Canada. We respect your privacy and describe below the types of information we collect, why we collect it, how we keep it safe and the choices you have about your personal data.
Types of data we collect
We collect information you provide directly and information gathered automatically when you use our online casino services.
Personal data
This includes name, email address, postal address, date of birth, government ID where required for verification, phone number and account credentials. We also store account-related details such as username, account status and communication preferences.
Technical data
We collect device and connection information - IP address, browser type, operating system, device identifiers and location data where permitted. We also record activity logs such as pages visited, game sessions and error reports to help maintain and improve our service.
Transactional data
When you deposit, wager or withdraw, we collect payment and transaction details, wallet addresses for crypto transfers, currency choices and transaction timestamps. Information needed for fraud prevention and anti-money laundering checks may also be collected.
How we use your information
We use your information to provide and operate your account, process deposits and withdrawals, verify identity, prevent fraud, comply with legal obligations and improve our services. We may also use information to send account notices, service updates and other non-promotional messages. Any marketing communications will be sent only with your consent where required.
Data protection practices
We maintain reasonable physical, administrative and technical safeguards to protect personal information. Measures include encryption for data in transit, access controls, secure servers and regular security reviews. While we strive to protect your data, no system is completely secure, and we cannot guarantee absolute security.
Cookies and tracking technologies
We use cookies and similar technologies for essential site functions, session management, analytics and performance monitoring. Third-party providers may use cookies for analytics and advertising. You can manage cookie preferences through your browser or in account settings; disabling certain cookies may affect site functionality.
User rights
If you are a Canadian resident, you have rights to access, correct or request deletion of your personal information, and to object to or restrict certain processing where applicable. You may also withdraw consent to marketing communications.
Access, correction and deletion
You can review or update basic account details in your account settings. For other requests - including access, correction or deletion - contact our privacy team at [email protected]. We will verify your identity before acting on requests and will respond in line with applicable privacy requirements.
Information sharing and third parties
We may share information with service providers that support payments, game delivery, identity verification, analytics, fraud prevention and customer support. We may also disclose information to comply with legal obligations or to protect safety and security. Some processing may occur outside Canada, and we use contractual safeguards where required.
Privacy policy updates
We may update this policy from time to time. Material changes will be posted on the site and, where appropriate, notified by email. Your continued use of our services after changes indicates your acceptance of the updated policy.